Once the cats got out, I tried to track them down. During this week, two cats (the other not Mate but Pro 2020), I have NEVER received any tracking outside the plot. So instead of 60 meters range as it should be, I would say about 10 meters - outdoors. I have iPhone 12 Pro. I have contacted the support with this as well and only got a link to their support page where it says that it should cover 60 meters. Debris!
I also have a Tile Pro 2020 that leaked water twice in 7 days. Read more about it on that product.