Ratings older than 1 year are not included in the average rating.
In the past great service and delivery. I ordered a TV shown as available on PriceSpy through Amazon in December 2017. Item shown in stock even now and Amazon refusing to dispatch or honour the order. Very poor replies and response from customer service, they say that it has been escalated but 3 months on still no further ahead on the TV.
I've always been a huge fan of Amazon - normally so convenient to get everything I am after. However recently I've notice a real decline in the Amazon Prime delivery service. All too often items change to 2 day rather than 1 day delivery after paying, and my most recent experience has been dreadful. Ordered 3 prime eligible items on a Tuesday. Item 1 arrived Wednesday. Great! Items 2 and 3 both said delivery Thursday. At 6pm Thurs I received an email to say item 2 was delayed in transit and would arrive sometime between Friday and Monday. No mention of item 3 which still showed as waiting to be picked! Received another email Friday evening saying item 3 now despatched. No sign of item 2 which was the most expensive item. Chose a higher price too cos it was Prime eligible so I would get it faster. Really disappointed. I appreciate delays can happen but no reason provided and really really poor communication. Seems Amazon couldn't care less. Wont be renewing my Prime membership that's for sure. Will shop elsewhere in future.
Always 1st choice
Always a positive experience buying from Amazon. Great customer service.
Reliable, fast and easy to return. Always my first choice if available.
If I ever have a problem Amazon is happy to provide a replacement or refund my purchase, almost always within 48hours (this includes if a replacement or just to keep the damaged product)
Always on time, always super willing to return items
Always the best
Great company, good customer service, good product range and the Prime benefits are well worth it!
Have Prime for video and the free delivery is just the best.
The best of the lot for choice, price and service!
The best online shop
Great customer service, and delivery options.
Great prices too.
Use whenever I can.