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Impartial price comparison
ao.com
  • Free Delivery
  • Free Returns
  • Price Match Promise
Anonymous user
Anonymous user
Excellent
10 months ago
Always happy to recommend AO for competitive prices, amazing product range, great customer service and quick delivery. I wouldn't use anyone else!
Excellent
10 months ago
Excellent price and perfect delivery service again
Anonymous user
Anonymous user
Excellent
10 months ago
They really are there when you need them, quick ordering and quick delivery which makes them so important when something goes wrong with an appliance and you need a new one, they are dependable and truly thrust worthy 😀
Anonymous user
Anonymous user
Excellent
10 months ago
easy purchase, quick delivery, 1 hour delivery slot, put washing machine where I wanted it and take all rubbish/packaging away with them
Anonymous user
Anonymous user
Terrible
a year ago
Absolute crap. Ordered 2 items for delivery and installation today, was advised that I would get a text this morning with a delivery timeslot. Received a number of emails but no text. Final email stated delivery 10.33 to 14.33 so waited in. Come 3 p.m. heard nothing, checked the alleged 'realtime tracking' of order many times, which confirmed both items out for delivery and install today by Zack. Phoned the number for Zack, didn't work. Phoned AO direct and after 15 minutes of waiting was told that the driver was off sick and that I had RECEIVED a text telling me, I had no such thing, 1st utter LIE. They said we had to rebook, quickest available was 1 week away, but we need the oven now as ours is broken. They said nothing they could do, and in fact they didn't know where the oven and hob are, and now they are out of stock! Told them the 'real time' update still says the items are out for delivery, they called me a liar as that wasn't the case! Ended up cancelling the order completely as I was fed up of being called a liar by their 'customer service'. Tried to log in to account to confirm cancelled, but now my account password doesn't work and trying to reset it doesn't either... the worst service I've had in my life.
R
Ryan Mc

4 reviews

Excellent
a year ago
Prices ok but good service
p
powderley

1 review

Excellent
3 years ago
Good service
g
goodgood

3 reviews

Excellent
4 years ago
always price match
Shopping experience rating
3.9Good
5 reviews
Distribution of shopping experience
(4)
(0)
(0)
(0)
(1)

About the shop

ao.com

This shop is located in United Kingdom. Prices are shown in GBP.

Payment options

  • Credit card
  • PayPal
  • Direct payment
  • Invoice
  • Installment
  • Prepayment
  • SMS payment
  • Cash on delivery
  • Bitcoin
  • Payment by phone bill

Company information

Full company name: Ao Retail Limited

Company registration number: 03914998