Item ordered and charged £9 for delivery, expected in 2 days.
Following week I was told there was no stock and I can expect it in 5 days. Still no stock after 5 days. They offered me an alternative, but I asked for a refund. They told me it would take 5-7 days for refund, and now over 3 weeks of waiting and chasing, I still have yet to see my money back.