I've bought from them a couple of times and no issues at all.
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Chucky 61(2 reviews)
Buyers beware. I purchased a Thrustmaster T300 Racing Wheel Ferrari Alcantara from Box based on best price.
However after less than 20 hours use the wheel stopped working altogether. Item returned to Box but as Id had it for over 30 days it had to be sent off for repair. 60 days later and I still don't have wheel. Box are quite simply the worst company I have ever dealt with for customer service. Basically threatened legal action and am now awaiting a full refund. Will never use again. Think carefully when using this company - look at the ratings for them in terms of after sales support / customer care - speaks volume
Took a punt and bought a dell monitor from box as it was the best in-stock price anywhere.
Whole experience was great, fast delivery, it was easy to change my delivery address over the phone when I noticed I had entered the wrong address.
Would use again, and would recommend based on my experience.