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Old reviews

Ratings older than 1 year are not included in the average rating.

26/08/2017
L
Louisecook(1 review)
Avoid like the plague - the website doesn't work properly - they don't respond to emails - the email address and phone number goes to another company who split from them over a year ago. The phone number on the automated receipt has been "barred". The other number (0843) asks you to leave a message - which of course they don't respond to - and 3 two minute phone calls cost me over £9! My bank tried to contact them and as a result of their investigations they advised we cancel the credit card we used with them as they clearly are not trustworthy. Do not buy anything from this company
28/09/2013
j
johnnyteodo(1 review)
Avoid this shop. Lost half of my money on an expensive designer frame. First, they sold me a used/refurbished frame for "new". Then when I returned it they refunded me only half the money. Customer service is also very poor - phones are constantly off and unreachable. And also if you order prescription lenses and want to return them for some reason, they wont refund anything! You have lost 100% of your money!