Ratings older than 1 year are not included in the average rating.
Ordered an item that was "Instock with a 3-7 days delivery time", turns out it wasn't. After talking to customer service once a week for three weeks being told it was "3-5 days until dispatch" I was eventually told the truth, it would be 15-20 days at least, so I cancelled.
Don't believe their stock notices or delivery time estimates.
Uses fradulant practices.
Had placed an order of the weekend. The order was subsequently cancelled. Received an email asking me to transfer the money by bank transfer:
Unfortunately we had to cancel your credit card payment for safety reasons.
Please transfer the money directly to our bank account and inform us by email once you have made the payment.
This is our bank account information:
Bank name: Barclays
Account name: Mytrendyphone UK Limited
Account nr. 83862690
Bank sort code: 20 98 07
For payments from USA - Routing Number: 026 002 574
Purpose of payment: order number
Some banks may require an 11 digit SWIFT code for international transfers.
11 digit SWIFT code: BARCGB22XXX
Thank you for your understanding and cooperation and have a nice day.
Play fast and loose with your security. If you register they then email the password you use in plain text. Emails are inherently insecure and if they have emailed you the password then they must hold it as plain text. the fact that they have sent it out via email indicates that it could be accessible by hackers if they hacked this site. I would avoid using this site as it is unlikely they have taken other necessary security measures to protect your personal, private or financial information.