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Anonymous user
Anonymous user
Terrible
a month ago
They are refusing to refund me for a game I sent back to them. They have my game and my money. They are frauds
Anonymous user
Anonymous user
Terrible
10 months ago
Crap customer service. Ordered 2 games for xmas. Never arrived. They confirmed they had cancelled the order. Add insult or injury a month later I’m still Waiting for my refund of over a £100! They won’t reply to your emails and they dont have number. Guess This means they can rob people and not have to deal with the aftermath. Joke company. Avoid like bloody Covid!
Anonymous user
Anonymous user
Terrible
a year ago
Ordered a product at £35. They sent wrong product which was £19. They won't reply to emails, they hide away like two bob thieves, pathetic excuse of a business and are just our to rip you off. DO NOT USE THEM UNLESS YOU WANT TO LOSE MONEY.
Anonymous user
Anonymous user
Terrible
a year ago
Never recieved game and when opened a case on them got nothing but abusive emails from the owner...FRAUDSTER...AVOID AT ALL COST
Anonymous user
Anonymous user
Terrible
a year ago
Do not use this company.. Terrible customer service. I emailed them numerous times and got no reply. So i sent another email saying can someone reply please and who ever wrote back was very sarcastic in their reply and patronising. Not the standard of customer service you would expect at all. Very disappointing. I would never use again!
v
vikki

2 reviews

Terrible
a year ago
Please don't order from this company, it appears to be the same guy who was trading as mobiltek last year. You will not get your product and he pops up every year nearing Xmas. I was done for the exact price on a switch for my sons birthday last year in October. Reported to bank and trading standards they couldnt find the trader. Extremely rude, always the same man, promises delivery sends emails of dispatch when you query where item is. Dont get ripped off by them. Its truly devastating when you have saved for the one thing they ask for and this idiot takes your money and runs
Y
YenRug

3 reviews

Terrible
2 years ago
Preordered a game several weeks in advance, including payment being taken, did not receive on release date; after several attempts to contact them was eventually informed that my order was due to be dispatched that day, due to pandemic delays. A week or so later, received a reply via their Facebook page, initially the responder queried that it was a "new order" that had just been placed, but then confirmed that it had been dispatched and if it failed to arrive by the start of the next week I should request a replacement. I gave them an extra week, being aware that the pandemic has impacted postal services, but could no longer get a response. Waited another week, again, no response; following a further week I emailed again, whereupon they promptly cancelled my order claiming that I had requested it, yet nowhere in my emails did I say I wanted to cancel the order, in fact, I had clearly stated the opposite in response to their suggestions I could have a refund. Cannot recommend them in the slightest.
A
Almabe

1 review

Terrible
2 years ago
DO NOT USE THIS COMPANY. Unprofessional in all possible ways. I ordered a game which never arrived. Chased six times over a period of 40 days including submitting a request for a refund. Had not a single acknowledgement, simply heard nothing. Finally complained via the messanger and after another delay got a response. The company puts their substandard service, unprofessionalism and inability to respond to emails to... yes, you've guessed it: Covid19. Email service was broken (for 40 days+). Considering that's their official means of contact it's hardly credible. They went further, claiming all the negative reviews across many platforms come from...older community who are unable to locate messenger/Twitter links..! Better still, they went as far as looking up my professional associations to throw a reference to a supposed negative company feedback. It's like comparing apples and pears and has zero relevance to the core issue: their inability to provide goods and services in a professional way. AVOID, AVOID, AVOID.
Shopping experience rating
1.3Bad
4 reviews

About the shop

This shop is located in United Kingdom. Prices are shown in GBP.

Delivery options

  • Home delivery

Company information

Company registration number: 2264961893