Garbage. Pre-ordered a game, money was taken immediately. Requested a refund after the game was delayed and was told this wasn’t an issue. 2 months on and I’m still fighting to get my money back. Absolute snakes. Now refusing to respond. Avoid like the plague
They are refusing to refund me for a game I sent back to them. They have my game and my money. They are frauds
Crap customer service. Ordered 2 games for xmas. Never arrived. They confirmed they had cancelled the order. Add insult or injury a month later I’m still Waiting for my refund of over a £100! They won’t reply to your emails and they dont have number. Guess This means they can rob people and not have to deal with the aftermath. Joke company. Avoid like bloody Covid!
Ordered a product at £35. They sent wrong product which was £19. They won't reply to emails, they hide away like two bob thieves, pathetic excuse of a business and are just our to rip you off. DO NOT USE THEM UNLESS YOU WANT TO LOSE MONEY.
Never recieved game and when opened a case on them got nothing but abusive emails from the owner...FRAUDSTER...AVOID AT ALL COST
Do not use this company.. Terrible customer service. I emailed them numerous times and got no reply. So i sent another email saying can someone reply please and who ever wrote back was very sarcastic in their reply and patronising. Not the standard of customer service you would expect at all. Very disappointing. I would never use again!
Please don't order from this company, it appears to be the same guy who was trading as mobiltek last year. You will not get your product and he pops up every year nearing Xmas. I was done for the exact price on a switch for my sons birthday last year in October. Reported to bank and trading standards they couldnt find the trader. Extremely rude, always the same man, promises delivery sends emails of dispatch when you query where item is. Dont get ripped off by them. Its truly devastating when you have saved for the one thing they ask for and this idiot takes your money and runs
Preordered a game several weeks in advance, including payment being taken, did not receive on release date; after several attempts to contact them was eventually informed that my order was due to be dispatched that day, due to pandemic delays. A week or so later, received a reply via their Facebook page, initially the responder queried that it was a "new order" that had just been placed, but then confirmed that it had been dispatched and if it failed to arrive by the start of the next week I should request a replacement. I gave them an extra week, being aware that the pandemic has impacted postal services, but could no longer get a response. Waited another week, again, no response; following a further week I emailed again, whereupon they promptly cancelled my order claiming that I had requested it, yet nowhere in my emails did I say I wanted to cancel the order, in fact, I had clearly stated the opposite in response to their suggestions I could have a refund. Cannot recommend them in the slightest.
This shop is located in United Kingdom. Prices are shown in GBP.
Company registration number: 2264961893