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1 review

4 years ago

Absolutely unprofessional. I bought from them a Remington trimmer which after few weeks broke. I have sent it back 2 months ago via free post which they provided and since that day I have been chasing customer service for exchange or refund. 2 weeks ago they told me that they haven't received it and asked me to provide a slip from their free post - joke! I spoke with 5 different customer service operators and had to explain the story over and over again! I had confirmation that the refunded me however until now I haven't seen money on my account. I am giving up! Stay away from them!

Shopping experience rating

About the shop

This shop is located in United Kingdom. Prices are shown in GBP.

Payment options

  • Credit card
  • Bitcoin
  • Cash on delivery
  • Direct payment
  • Installment
  • Invoice
  • Payment by phone bill
  • Prepayment
  • SMS payment

Customer support

Provides telephone support. See shop web site for information.

Company information

Full company name: BRIDGE THE WATER LTD

Company registration number: 7347287