Ratings older than 1 year are not included in the average rating.
Visited many several times. Staff all helpful and enthusiastic, a happy place. Customer service is first class.
I bought an Olympus EP5 which developed an intermittent fault (shutter stuck open) after a few months - this was identified quickly at the shop and I had a replacement camera immediately. The VF4 EVF also went faulty with a spot of cr*p inside on the display, this was sent off to Olympus and again I received a replacement item.
Last year I bought a GH4 from a split kit but couldn't claim for the free grip on the Panasonic website (because it was split) - they took the camera back for a full refund, no problem.
Deal with SRS Microsystems with confidence.