Ratings older than 1 year are not included in the average rating.
I ordered a Sony QX30 lens camera via the website. The Camera Centre were the only store with this available, yet the price was just below rrp. I rang the Cardiff store after placing the order to check on delivery timescale and explained I was going abroad at the end of the week and would really like to take the QX30 to use with my phone rather than carry all my SLR equipment. They upgraded delivery to guaranteed next day at no additional cost.
The Camera arrived this morning. A total of 25 hours after placing the order. Very impressed.
Recent purchase with them, trading as cameracentreuk (ebay: 52244, & now 52501) of a Canon G16, is usable. However serial numbers of item and box were/are mismatched. Invoice arrived defaced with a copy of the post/package address label stuck firmly over the invoice obscuring this number etc. Why?
The initial description: 'camera is ex display item in excellent condition, may show signs of use such as marks on the screen and/or body.Camera is supplied boxed with all accessories.',..
On inspection, the condition of this unit was more in keeping with ex display as a well used, secondhand camera with heavy wear on the flash shoe and the scratch on the lens!?..(never mentioned), only used as a demonstration unit?,.. of a good second hand item?.
No mention of battery left loose rattling around in the box with no protective cap over the terminals. Additionally, unlike the camera, this relatively new box with its mismatched serial number is obviously from another camera.
Their minimal response to my email enquiery, a curt,.. virtually take it or leave it, was the best that they could offer, with no follow up to ask after this customer’s satisfaction or experience of the transaction/condition of goods received as to matching their description.
Nor will I be surprised if there is no explanation or apology offered.
Fortunately this experience with them does not diminish the pleasure of using this Canon G16. Potential customers may draw their own reasonable conclusions