1.5 / 5
(8 reviews)
5
(0)4
(0)3
(0)2
(0)1
(8)
Sorted by date
7 months ago
Ordered a Jo Malone candle. Received no order confirmation but thankfully a PayPal receipt so could claim refund eventually. Chased delivery and after threatening to open a dispute I then got a response asking for order number of receipt. Problem was I didn’t receive one as I explained but provided the PayPal transaction but guess what no further response. Also on PayPal receipt stated supplier was a I shop crystals not uk dapper which I found a company that dissolved over two years ago!
a year ago
THIEVES! Low life scumbags. They will take your money and not send you your product and avoid contacting you and avoid replying to your letters and e-mails and telephone calls. I have put a complaint in to Trading Standards. AVOID THIS COMPANY. THEY ARE A SCAM.
a year ago
Avoid this company like the plague. They take your money, never respond to e-mail and you can’t call them. No contact number. They shouldn’t be trading because they are con artists
2 years ago
PLEASE AVOID, TERRIBLE CUSTOMER SERVICE Sent the wrong item, then never answered any e-mails or phone calls, i would have liked to give a zero. PLEASE AVOID
2 years ago
As with other reviews left for UK Dapper they do not send out what was ordered and do not respond to emails etc. Paid for with PayPal so have started refund process.
2 years ago
I have placed an order and waited over a week. No item, no reply. After another few days I have received email saying that I have not emailed them after placing order. What is this? Since when you need to contact online seller after paying foe something to say to dispatch your item. I am waiting few days to get instruction how to return item for a full refund. Awful seller, incompetent customer service and really bad experience.
2 years ago
Absolutely appalling experience with this company. I ordered a product and was sent a different one. I emailed them about 5 times and called several times, all of these attempts went unanswered. In the end I had to open a PayPal dispute to get my money back. I finally received 3 emails in a row from the company straight after PayPal retrieved my money... 3 weeks after I had sent the original ones. Too little too late! All this hassle to spend a couple of pounds less for a product, I wish I'd just ordered from a reputable company and saved myself all this bother. Avoid this company!
2 years ago
Avoid like the Plague - They appear to be SCAMMERS In good faith I placed an order with this company on 2 April 2018 which I paid. The order has not been delivered and all attempts to contact the company by email or telephone remain unanswered. The company is either incompetent or being run as a scam. My advice to anyone considering buying from them is DON'T buy anything, they are clearly ripping people off and I will be referring the company to Trading Standards.