We have had a lot of satisfaction from this printer. We use it in a home-office environment, and put a fair amount of paper through it. Have gone through three black toner cartridges now, so that is a fair bit of paper, and not one fault.
Colour is good, B&W print likewise. The feeders work well: have had no paper jams. Double sider works fine. Scan is good, and both the scan-to-network PC and scan-to-USB-memory-stick work fine. The fax system works well, both for receive and send. Works fine with Faxability.
SLIGHT NEGATIVES (OR LIMITATIONS)
* The user interface on the machine is still klunky.
* The print cartridges are not easy to find: not stocked in the likes of the Warehouse etc, so have to order online, search for CART418. Only recently have refill cartridges become available.
* Double side is only on print output: there is no automatic double sider on the input scanner/photocopy.
*This printer is FUSSY about network settings. It does not refresh its IP address easily. We end up having to cycle the power on all relevant equipment: router, switch, printer, whenever we make network changes. The other workaround we have found is to plug the printer directly into one of the (typically) four ports on the DSL router, and put all the other equipment on the second tier switch. But that might not suit everyone.
All in all, this is a great printer.