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Tom Sheckleston

Joined 2018-01-06
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Jessops
Terrible
(3)
Terrible
4 years ago*
Jessops and their subsidiary Camera Jungle failed to deliver. I was messed around waiting at home for 4 days for deliveries. I even raised the issue with Manchester store today who were totally disinterested. I have never seen such appalling attitude to customer service. It turns out that the second hand camera (for just under £1,000) was on a recall from Nikon that has not been addressed. I will verify that this is a European sourced camera - but it definitely will need a Nikon service and shutter replacement. I have already demanded compensation - it will be interesting to see how Jessops will resolve the various issues. Overall rating - terrible
*Edited 4 years