Update: The chair worked well but the metal shell around the levers came off in two parts! I fell backwards straight into the floor in the middle of the night, the neighbors thought it was an earthquake.
Broken within the warranty so I got the lower part replaced without any problems.
6-7 months after the warranty, the replaced part that you attach to the chair itself gave way, got new without fuss in pure goodwill as it totally messed up.
So a few weeks after I changed the whole lower part, ie the cushion and down, it starts to bother ... can not lean me back without the chair going at the bottom ....
5/5 customer service
Update 2: Ordered a new gas lift a few months ago .... it has already started to crash by sinking look no matter how you sit .... Gets a minus in grades and never again an Arozzi chair.
Update 3: Thought for a long time to buy something else, Noble chair or Secret Labs but heard from me to Arozzi with the bad lift (this lift described in up 2 which has now been used for a few months) and it was no problem to get new on the warranty, got a different lift than the original and now the chair works flawlessly and then it has had to work really hard as I am not 100 ++ but 100 ++++, have had the chair for a couple of years and it is in very good condition, has replace some parts such as the chassis with the levers and the gas lift so the chair looks and feels quite good after a few tough years with my ass in it. With this, I choose to raise the rating, the next chair will not be an Arozzi but their customer service will have a gold star.
THEN: For SEK 2190 I could not have been happier, easy to put together, no flaws, no strange sounds.
Perfect if you are a little bigger, 190long and 100kg ++ perfect for the length and there is plenty of space sideways for me.