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3.8 of 5 stars

26/02/2018
S
I used Pricespy to get best deal and ordered a Panasonic DMP 9000 from RGBdirect it arrived the next day but allas was not new and had no remote nor HDMI cable so was sent back. Feeling a bit depressed after being told they had no more stock until at least another week I looked at alternatives available. At this point in time the price was going up on this player and stores were running out of stock, so what a surprise when I looked at John Lewis to find that the store price was only £20 more and as they had just built a new store in my town centre I phoned them directly. I was informed that they had one in stock and that the price included an extra year warranty (2 years) so I asked them to put one aside and I would come and pick it up straight away. I drove 2 miles to store parked easily in underground car park walked up to counter and was presented with a security sealed brand new player in minutes what a great service! On top of that when I came to pay for parking it stated it was free for the time I took WOW! I will definitely be looking to use John Lewis again.
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Old reviews

Ratings older than 1 year are not included in the average rating.

13/07/2017
d
Purchased a Samsung 55" TV from John Lewis. First class service. Their price dropped about a week later in the January sales, and they refund the difference back to you under their never knowingly undersold policy. Highly recommended.
01/03/2017
T
Best TV for the price I hope lg will add extra Hmid port in future 4/6
06/01/2017
m
Superb service
03/12/2015
n
Very Good, lots of goods normally in stock and the 2 year John Lewis guarantee on lots of their items is well worth it
23/11/2015
r
great shop, great service
24/03/2014
P
I spent OVER TWO HOURS in the Newcastle branch. Trying to decide between 2 TVs. One costing £1,999.00 and one at £875. The gentleman who was helping me finished his shift and another took over. Both were knowledgeable, helpfull and NO sign of their interest in helping me to choose a TV waning. I bought the Sharp and it is a lovely TV. When I returned a few days later for help, they were glad to assist me. And don't forget, 5 years warranty. This would cost £499 from sharp.