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Appliances Direct
  • We offer Next day delivery
  • Dedicated Customer Support
  • Expert Advice
Anonymous user
Anonymous user
Terrible
3 months ago
New phone not new! I ordered a brand new Samsung Galaxy Note 10 Basic (not Note 10+) for £509.99 including delivery. The phone arrived an hour ago. The box had been opened, the headphones had been used, the charging lead had been used. A USB adapter was missing from where it should have been. The new phone stickers were missing off the phone. I bought the exact same phone elsewhere 3 months ago so know what to expect, I have taken photos as evidence. I have just phoned about a replacement and been told they can't as they have no more stock. They offered a £20 refund which is nowhere near the difference in value between a new/boxed and used/opened version of this phone. I would recommend that you do not under any circumstances buy a phone from them or their many sister companies. I will try the small claims court to recover the true difference in values. Be careful of "bargains" there is a reason they are slightly lower in price!
Anonymous user
Anonymous user
Terrible
3 months ago
Delivery never turned up but they said they did! Funny never even received the 30 min call. Reordered item then received an email out of stock. This company just lie all the time don’t deal with them.
Anonymous user
Anonymous user
Terrible
3 months ago
I paid over £1000 for a top range Samsung QLED TV, which was a return but sold as A1 with no damage. The TV screen failed after just 3.5 years.after several issues. Appliances Direct now say there was original damage and this was the reason for it's previous customer's return. They have failed to accept any liability. I will be escalating the issue under the Consumer Rights act and via the Ombudsman.
Anonymous user
Anonymous user
Excellent
5 months ago
5* SERVICE FROM THIS COMPANY Communication throughout faultless! The delivery men were really impressive. Great attitude. First time i've used this company won't be the last.
Anonymous user
Anonymous user
Terrible
6 months ago
Do not bother the oven I bought broke after 5 months and was dangerous to use they told me to get the serial number and send it to the manufacturer to arrange a fix. Why would I fix an oven that broke so quickly I asked for a refund and was refused and customer services just told me get on with it. You will get no help from these so advise go to a more reputable firm where you will be treated as a valued customer not a cash cow. Avoid or you may regret it. G Bailey
Anonymous user
Anonymous user
Terrible
8 months ago
They are very quick to take your money even when the goods are not in stock. Promissed delivery was put back by 4 weeks leaving me without a fridge for that long
Anonymous user
Anonymous user
Excellent
9 months ago
Fast delivery. Lovely job. Thanks
Anonymous user
Anonymous user
Good
9 months ago
Easy to use website and Fast delivery
Shopping experience rating
4.7Excellent
500+ reviews
Distribution of shopping experience
(665)
(65)
(10)
(12)
(36)

About the shop

Appliances Direct

This shop is located in United Kingdom. Prices are shown in GBP.

Payment options

PayPal
  • Credit card
  • Direct payment
  • Installment
  • Invoice
  • Bitcoin
  • Cash on delivery
  • Payment by phone bill
  • Prepayment
  • SMS payment

Company information

Full company name: Buy It Direct Ltd

Company registration number: 04171412