Every year we let our users vote for their favourite shops in Shop of the Year. You can vote between 1 and 29 November 2019. The winner will be presented in the beginning of December. Which shop is your favourite?

Go to Shop of the Year

4.2 of 5 stars

Sorted by date
20/11/2019
B
Brian Willett in Staffordshire.(1 review)
Wonderful. No problem at all. Good product. Good price. Extremely prompt delivery. In fact it appeared days before expected. Excellent communication. This company is highly recommended.
15/11/2019
D
Douglas Lord(1 review)
Excellent service with my Electriq dishwasher cost effective online service amazing and top marks for delivery service by dpd Doug . Rugby.
13/11/2019
T
Tim(1 review)
Good price and good product, the delivery was shocking . The company they use DX are massively incompetent
13/11/2019
F
Fatman(1 review)
I bought a pixel 3xl from appliances direct. The process of making enquires to the purchase and delivery was seamless. Package was great and deliver was on time. The product was as described and so far works as expected.
11/11/2019
G
Gill (1 review)
If I could select zero stars I would, both ovens broke on the electriq cooker( their own brand cooker) within 3 months of owning , they took 7 weeks to resolve my case during which time I was without a cooker, very unhelpful warranty service and no one updates you have to chase them constantly .. in the end I refunded due to no contact at all.
09/11/2019
J
Jase(1 review)
Fantastic price on the product that couldn't be beaten anywhere, great communication through out and the delivery guys was bano on time and couldn't help enough...DEFFO use again.
08/11/2019
K
Katie(1 review)
I received a washing machine on Saturday for which I had paid for it to be unpacked it was not, the delivery men simply left it and I then had to deal with taking th waste to the local dump, when my husband opened the package the inside was damp, and rust over the bottom of the machine and paper template was stuck to machine due to water. My husband proceeded to clean ththe machine connect it and test it with a couple of empty runs it appeared to work, we then did a load of laundry on Sunday morning another on Monday and when I went to put a load on the following day the machine would not even swi Ch on, my husband checked the fuse and it was fine therefore the machine is clearly damaged as a result of the cisntion it was in when we received it! I emailed first thing via appliance directs complaint process and have had no response and am currently still on hold to their complaints no, and have been on hold for 60mins without speaking to any one from appliances direct. EXTREMELY POOR SERVICE &UNHAPPY CUSTOMER
08/11/2019
M
MUMSY(1 review)
FANTASTIC SERVICE.... I ORDERED A NEW WASHING MACHINE, SAME BRAND AS I HAD ORDERED 8 YEARS AGO FROM THIS VENDOR... I LOVE APPLIANCES DIRECT, THEY ARE VERY HELPFUL, AND ALWAYS A PLEASURE TO DEAL WITH... I HIGHLY RECOMMENDED THEM...
08/11/2019
D
Dave B(1 review)
I don't bother looking anywhere else Appliances Direct always has the best deals. Also the deliveries always arrive as quoted.
07/11/2019
J
Jan JOhnson(1 review)
Ordered vacuum cleaner. Price right and delivery options excellent. Great customer service.
06/11/2019
s
scott (1 review)
Ordered double cooker and when workman went to fit there was no gas hose supplied, Contacted company who confirmed they do not provide will not buy from them again
06/11/2019
F
Francis(1 review)
Fully aware of us being a business, Appliances Direct sold us a Beko washing machine without mentioning that it would not be covered by the warranty. I explained that it only worked 3 times before breaking and that we were using it in a domestic way or even with less intensity. They didn't even give me a contact for an appliances engineer and ignored my request even after explaining that we are a charity. Be careful and do not buy anything from them. Currys will sell you an Indesit washing machine with a warranty for companies.
06/11/2019
G
Gill(1 review)
Very fast and efficient service. Item as described. Excellent seller. Thank you
06/11/2019
M
Mark(1 review)
Terrible service and not exactly ‘Direct’. I am still waiting nearly one month since ordering for a working appliance. After the initial order was delivered after 3 weeks, the hob I ordered was delivered without instructions, in another brands box and didn’t work. I am now still waiting for Appliances Direct to deliver me a working, new appliance as ordered. If I could give zero stars I would!
05/11/2019
P
Pete and Trish(1 review)
Excellent vented tumble dryer. Does everything it says on the tin.
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